Contact us

Customer Support

At SeleneGleam, we value your shopping experience and are committed to providing excellent customer service. Our support team is available to assist you with any inquiries regarding our jewelry collections, orders, or general questions.

Email Support

For the fastest response, please email us at: [email protected]

Our customer service representatives typically respond within 24-48 hours during business days (Monday-Friday).

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday - Sunday: Closed

Before Contacting Us

You might find answers to your questions in our FAQ section which covers common inquiries about:

  • Order tracking and shipping information
  • Product care for our jewelry collections
  • Return and exchange policies
  • Payment methods and security