Terms of service

Terms of Service

Last Updated: [Insert Date]

1. User Agreement

By accessing and using SeleneGleam ("Website"), you agree to comply with these Terms of Service. These terms apply to all visitors, users, and purchasers of our jewelry products, including earrings, necklaces, jewelry sets, and other items listed on our platform.

You must be at least 18 years old or have parental consent to make purchases. All product descriptions, prices, and availability are subject to change without notice.

2. Limitation of Liability

SeleneGleam shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our products/services
  • Unauthorized access to user data
  • Errors or omissions in product descriptions
  • Delays in shipping or delivery

Our total liability for any claim shall not exceed the purchase price of the item in question.

3. Intellectual Property Protection

All content on this Website, including designs, logos, product images, and descriptions are the exclusive property of SeleneGleam and protected by international copyright laws.

Customers may not:

  • Reproduce, duplicate, or copy any product designs
  • Use our images or content for commercial purposes without written permission
  • Reverse engineer any jewelry designs

4. Refund & Return Policy

We accept returns within 14 days of delivery for unworn items in original packaging:

  • Metal jewelry and crystal pieces must be free of scratches
  • Pearl jewelry must show no signs of wear
  • Vintage and Korean style items are final sale unless defective

To initiate a return, please contact our customer service. Refunds will be processed within 7 business days after we receive the returned item.

5. Dispute Resolution

Any disputes shall first attempt to be resolved through our customer service team. If unresolved, disputes will be settled through binding arbitration in [Jurisdiction] under [Governing Law].

Class action lawsuits are waived as part of these Terms of Service. Customers agree to resolve disputes individually.

6. General Provisions

We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of revised terms. If any provision is found invalid, the remaining terms remain in full effect.

For questions regarding these Terms of Service, please contact us through our customer service portal.